Deletion instructions
To request account deletion, contact support from the email address associated with your PagayaVPN account. Our team will guide you through the next steps and any account verification needed. Please do not send your password or payment card details.
Contact support or email contact@spheremedia.ai.
Timing and confirmation
Opening this page does not submit a deletion request or change your account. Contact support to discuss your request, the expected processing time, and whether it can still be cancelled before deletion is completed.
Completed account deletion is permanent and cannot be reversed.
Subscriptions
Manage your subscription separately before requesting deletion. For subscriptions purchased on this website, review your plan and turn off auto-renewal in your subscription settings. If you subscribed through Apple or Google Play, manage cancellation through that store.
A deletion request does not automatically cancel a subscription or request a refund. See our Refund policy for refund information.
Your data
You can ask to delete your account and the personal data associated with it. Support can explain what information is covered by your request and any records that must be retained, as described in our Privacy Policy.
Need help?
If you cannot sign in or need help identifying your account or subscription, use our contact form. Include the email address associated with your PagayaVPN account so our team can help.